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Warranty

We stand behind every
fixture we install.

Both labor and product warranties — handled entirely in-house. You never contact a manufacturer. One call to us, and it’s done.

One call. We handle everything.

Most contractors hand you a warranty certificate and leave. When something goes wrong, you're on your own — filing manufacturer claims, sourcing replacements, coordinating installs. We operate differently. We take full ownership of every warranty issue from first call to final fix.

What We Cover

Two types of coverage. One point of contact.

Labor Warranty

Our work, our responsibility.

  • Covers all installation workmanship
  • Electrical connections, mounting, wiring, and controls integration
  • If anything we installed fails due to our work, we come back and fix it
  • No cost to you — one call, it's handled

Product Warranty

We manage every manufacturer claim.

  • Covers every fixture and component we specify
  • Manufacturer warranty periods vary by product — typically 5–10 years
  • We file all manufacturer claims on your behalf
  • You don't fill out paperwork, track claims, or wait on hold
The Process

Three steps. You only need to do one of them.

01

You call us.

One phone number, one email. That's your entire warranty process. No figuring out which manufacturer made which fixture. No holding on hold. No portal logins.

02

We diagnose and handle.

We determine whether it's a labor issue or a product failure, file any manufacturer claims, and order replacement parts. You are not involved in any of this.

03

We install the fix.

Our crew comes back, installs the replacement or corrects the workmanship, and verifies the system is working. Done.

What Makes Us Different

Why our warranty actually means something.

No manufacturer runaround.

We own every warranty claim from the moment you call. We deal with the manufacturer so you don't have to.

In-house accountability.

The company that installed your project is the company that fixes it. Same contract, same warranty, same point of contact — the people who know your building.

Full documentation.

Every fixture, every spec, every install date is tracked in our system. When something needs attention years later, we know exactly what was installed and when.

No finger-pointing.

Whether it's a labor issue or a product failure — one contractor owns it. We don't send you back to the manufacturer and we don't blame each other.

Ready to work with a contractor who stands behind the work?

Start with a free site assessment. We will show you exactly what the project looks like, what it costs, and what you are covered for once it’s done.